Reference

How We Handle Your Personal Data at topcer33 login

Your account data — including the details you provide when linking DANA, OVO, or GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie & session controlsData access requestsIndonesia-region scope
topcer33 login How We Handle Your Personal Data at topcer33 login
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security

Login sessions use encrypted tokens. If we detect an unusual access pattern on your account — such as a new device or location — we prompt re-verification before allowing wallet actions like a GoPay or DANA transfer.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block non-essential cookies through your mobile browser settings without losing your account access.

Data Retention

Active account records are held while your account is open. After closure, identity and transaction records are retained only as long as required under applicable local regulations, then securely deleted from our systems.

Your Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Submit requests via live chat or the email address in your account Help Centre.

CONTACT PRIVACY TEAM

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data query directly. Our support team handles privacy requests during operating hours and will confirm receipt within one business day.
Email Support Send your data access or deletion request to our support address listed in the account help section. Include your registered account ID so we can locate your records without delay.
Account Help Centre The Help Centre in your account settings covers common privacy questions — how to update contact details, unlink a payment wallet like OVO or GoPay, and request a copy of your stored data.

Common Questions About Your Privacy

We collect your name, contact details, and the e-wallet identifiers you link — such as your DANA or OVO account reference. We do not store full wallet credentials; only the transaction reference reaches us.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only what is needed to complete a transaction. No marketing third parties receive your personal account details.

Contact us via live chat from your account dashboard or email our support team with your registered account ID. We will confirm receipt and respond within the timeframe required by applicable local law.

Yes. Where no legal retention obligation applies, you can request deletion. Some records — such as transaction logs — may be retained for the period required under applicable regulations before being securely removed.

Session cookies keep your login active; preference cookies save lobby settings. You can manage or clear non-essential cookies in your mobile browser settings. Blocking session cookies will require you to log in again each visit.

Data protection practices apply to all accounts regardless of location within supported regions. Access and availability depend on local law — use the platform only where online gaming is permitted in your area.