Reference

What You Agree To When You Open an Account

These terms set out the rules that apply to your account on topcer33 login — how it is opened, how it is used, and what happens if those rules are not followed.

Account eligibility rulesDeposit and withdrawal conditionsDANA, OVO, GoPay usage termsAccount suspension and closureGoverning policy updates
topcer33 login What You Agree To When You Open an Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Data We Collect

We collect the details you provide when opening your account — name, contact information, and your linked e-wallet identity (DANA, OVO, or GoPay). We use this only to operate your account and verify transactions.

How Long We Keep It

Account data is kept for as long as your account is active and for a reasonable period after closure, in line with applicable record-keeping requirements. You may request a summary of what we hold.

Requesting Changes

To correct inaccurate account details or ask what data we hold, contact our support team via live chat or email. We will respond and act on valid requests within a reasonable timeframe.

Account Security Practice

Your account is protected by SSL encryption and OTP verification on login. Never share your OTP or password. If you suspect unauthorised access, contact support immediately so we can review and secure your account.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the live chat window from your account dashboard to ask about any clause in these terms. Our Indonesia support team handles account and policy questions around the clock.

Email Support

Send a written query to our support address for detailed questions about account conditions, payment terms, or a request to review a specific policy point on your account.

Account Help Centre

The Help Centre inside your account lists answers to the most common terms questions — covering e-wallet conditions, account suspension steps, and how policy updates are communicated.

Common Questions About These Terms

Yes. Any transaction processed through your linked DANA, OVO, or GoPay account is covered by these terms. The conditions shown at the time of your transaction apply and are not changed after the fact.

If we detect a breach — such as duplicate accounts or game manipulation — your account is suspended for review. We will contact you through your registered details to explain the next steps.

Updated terms are posted on this page as soon as they take effect. We may also send a notice to your registered contact. Continuing to use your account after an update means you accept the revised version.

Yes. Reach our support team via live chat or email with your account details and a clear request. We will confirm what we hold and provide it within a reasonable period.

Where any clause conflicts with local law in your eligible region, local law takes precedence for that clause. Access to features and payment methods depends on what local law permits where you are.

Contact our support team via live chat or email to request account closure. Any funds remaining in your account wallet must be withdrawn through your verified DANA, OVO, or GoPay before closure is completed.